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JACK IN THE BOX

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59 complaints

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Jack in the Box company was founded in USA in 1951. This fast-food hamburger chain operates in USA as well as on the Mexican market through its subsidiary Qdoba Mexican Grill. Jack in the Box restaurants are located in combined 43 states..

Jack in the Box is known for its convenience and innovative approach. The company was the first major hamburger chain to introduce the notion of a drive-thru buying and 85 % of its customers buy food at drive-thru or for take out. The restaurant chain was also the first to sell a breakfast sandwich and portable salad. Most restaurants are open 18 to 24 hours a day and it is always possible to drop in to buy your favorite sandwich or to compose your own with their new “Build Your Meal” calculator.

Please try to contact JACK IN THE BOX Customer Service directly prior to posting any complaints on this site.

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JACK IN THE BOX Complaints & Reviews

JACK IN THE BOX Reviews

Jennifer...
JACK IN THE BOX - They stole my money

I went to jack n the box on 1-16-12in wood land hills and they charged my card twice. My order interleaf of two salads and two med lemonades for $15.40 . The cashier swiped my card...

#290461
Jan 20, 2012
46

Impakt41
JACK IN THE BOX Smoothies

My wife and I have been to several different Jack in the Box locations in Salem, Oregon over the last couple years. 100% of the time we ask for one of their "Real Fruit Smoothies" ...

#289687
Jan 17, 2012
51

Anonymous
JACK IN THE BOX - Food Poisoning

I ordered a sourdough jack, curly fries, and large drink combo at Jack in the Box located at 1141 West Lugonia Avenue in Redlands, CA the evening of January 7. At 1:30, 2:30, 3:30...

#287777
Jan 10, 2012
88

Anonymous
JACK IN THE BOX - Employee shouldn't park there!

While I ate my lunch I watched an employee park right in front of the building. I was shocked to watch her clock in at the regester and proceed to take peoples orders. She parked r...

#287577
Jan 09, 2012
82

Anonymous
JACK IN THE BOX - Since When Did Fajita Pita's Get Bones?!

Short and simple....purchased a chicken fajita pita from Jack in the Box and bit down on a thin 3 inch bone! At first I thought the edge of my pita bread was hard, until I felt for...

#287150
Jan 07, 2012
76

Anonymous
JACK IN THE BOX - Poisoned

My teacher's friend bought a simple burger and vomited and had to go to the emergency room. On jan.1 in the morning at 10:00, i bought a jumbo meal with eggs, meat, hashbrowns,...

#285835
Jan 02, 2012
103

Master d...
JACK IN THE BOX - Besides the *** kiosk!

Went into the Jack and Box on Perrin Beitel in San Antonio by post office, was told I couldn't order from a live person-and had to use the Kiosk.......that takes longer than I want...

#283279
Dec 22, 2011
157

Johnnyfa...
JACK IN THE BOX - Jack -in the box\ poala#2(***.manager)-zip code 90031

During the coarse of junejuly2011,poala#2 refused to serve me.every time i would come in the restaurant,she would run + hide. it's no surprise(on acct. of i look like "shrek.")...

#281572
Dec 14, 2011
200

Madams
JACK IN THE BOX - After 20 minutes at counter i was told they only take orders off of kios

I went in to our local Jack in the box to order and waited 20 minutes before a worker told me that thay only took orders off of the compiter.What has happened to customer service??...

#279373
Dec 05, 2011
137

Anonymous
JACK IN THE BOX - Booty Call Commercial is Insulting

Jack in the box's new Booty Call commercial is offensive to women and ignorant. I guess when you have unhealthy food you have to do something. In this era of violence against wom...

#278510
Dec 01, 2011
472

Anonymous
JACK IN THE BOX are past history

No Ketchup at noon rush and said it was in the bag? Went inside and was told no packets and no cups to put it in.....Could have said this at window....Prefer to eat in car where i...

#276237
Nov 20, 2011
167

Mmm100
JACK IN THE BOX - Rip off in pricing

Jack in the box charges the same price for sausage biscuit as it does for sausage egg and cheese biscuit. This is overcharging the consumer. You go to McDonald's they charge 1.08 f...

#271866
Oct 31, 2011
98

DAtruth
JACK IN THE BOX denied service 12:47am

**This comment was written to Jack In The Box but sadly was 200 words too many** ENJOY I have never been so insulted in my entire living/eating experience! I was f...

#270890
Oct 27, 2011
253

Anonymous
Poor service at JACK IN THE BOX

I waited an exceptionally long time to get my meal. I was one of only four customers waiting and I could see that the other customers were obviously annoyed by the long wait. The m...

#270887
Oct 27, 2011
107

Anonymous
JACK IN THE BOX - ALWAYS FAILS TO APPLY SENIOR CITIZEN DISCOUNT

KINGWOOD TEXAS JITB ON NORTH PARK DR.. COFFEE FOR SENIOR CITIZEN SHOULD BE 54 CENTS. BUT EVERY MORNING I GO THERE THE CHARGE IS $1.08. I AM 78 AND HAVE TO ASK FOR THE DISCOUNT.. ...

#268320
Oct 15, 2011
198

Anonymous
JACK IN THE BOX - Sucks @ Life

To start, This was the worst JITB visit I have ever had. Here is a list of the issuesI had. 1. Hash browns & Curly Fries were STALE and tasted terrible because of it...

#267769
Oct 12, 2011
227

Anonymous
JACK IN THE BOX - Employee Cuzzed

On Oct.7th 2011 my pregnant wife and I went to Jack's in fresno ca on blackstone closest to the city college where all we wanted was 2 sourdough breakfast combos. When I get to...

#267548
Oct 12, 2011
164

Drangel@...
JACK IN THE BOX - No Service;

I went to the Jack in the Box located at 305 San Pedro, San Antonio, Texas today at noon (Sept. 29, 2011) and waited at the counter for someone to take my order,no one said a damm ...

#264973
Sep 29, 2011
193

Stephono...
JACK IN THE BOX - Waiting for service

I went to Jack in Box on Burnett and Anderson lane in Austin, Texas about 3 to 5pm on Monday August 29th,2011. I noted they were short handed and was willing to wait doing so. Ho...

#258932
Aug 31, 2011
124

Bambamcybe
JACK IN THE BOX - The store manager is not profesional and he is rude,he is not capable of doing his job with passion.

The store manager from the store number 631 in houston texas is not capable and he has very low training to do a manager duties. He needs to get fired because is rude,he does not t...

#254563
Aug 10, 2011
138

Aeroeax123
WORST customer service ever- JACK IN THE BOX Arcadia

After visiting the local Jack in the Box tonight, I have resolved to never go to one again. The service was absolutely terrible- I have never been so mistreated in my life. As I ty...

#239904
May 27, 2011
364

Anonymous
JACK IN THE BOX - Never went back after food poisoning over 30 years ago.

When visiting my family in Southern CA, they would occasionally go to Jack in the Box. Every time I've eaten there on our family vacations, I've become ill with diarrhea a...

#234212
Apr 25, 2011
522

Texasbar...
JACK IN THE BOX - "IT'S AMERICA

Went jack in the box on hwy 360 Watson service road at green oaks walk in and order spicy chicken sandwich combo the person said number i said spicy chicken sandwich he say number...

#233916
Apr 23, 2011
307

CCortez
JACK IN THE BOX

I went today to jack in the box in conroe tx dive thorugh and they took 20 minutes to make me a southwestern salad, they made me park in the lot and when i went to compln there was...

#231422
Apr 08, 2011
195

DMWMF
JACK IN THE BOX - Lousy service crabby employee w/bad attitude

I went to JIB on sawdust road in spring texas store #4738. there was one person in front of me. Thinking it would take 5 -6mins at max to get my order. it took 12-13 minutes.Becaus...

#229094
Mar 27, 2011
320

Anonymous
JACK IN THE BOX-Benson AZ

I've just started going to JITB over the past couple of months because they have the best fries and a good burger; however, it seems as the one in Benson, AZ has forgotten it i...

#219524
Feb 02, 2011
228

Anonymous
JACK IN THE BOX - Wait too long & food uneatable

Jack in the box #8767. 1st order was overcharged, then I waited 12 minutesfor 1 Jumbo Meal Deal which had cold fries, hard & cold tacos & a burgerwith cheese that I did...

#216638
Jan 16, 2011
245

Ptaka
JACK IN THE BOX - PissedConsumer.com censors posts

The facts in the Jack in the Box civil suits arising from the deaths of four children, are not in doubt. Why is PissedConsumer.com protecting them by not posting a legitimate ques...

#215497
Jan 08, 2011
212

Ptaka
JACK IN THE BOX - Why isn't this company been put out of business

Jack in the Box was found negligent in the deaths of four children and the sickening of hundreds others because it would not listen to its own employees and regulators that cooking...

#215198
Jan 07, 2011
297

Rebecca ...
JACK IN THE BOX - The food was ocld. Took 8 mi nutes before we got it. Order was wrong. Resturant was dirty. Food

The order was wrong, food was cold. resturant was dirty, couldn't empty our trays cause garbages were full. Food and garbage on floor. bathrooms a mess., no tp. Worst experienc...

#214302
Jan 02, 2011
196
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