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1.0

Costa Mesa, California (Harbor Blvd)

Here's what I was told by the JITB cashier...when I presented my AARP card (BTW I'm 62 and JITB considers people older than 55 to qualify for their Senior Discount)...

"that they are not obligated to honor the Senior Discount and if they do, it is up to a 20% discount".

So JITB leaves this discount call up to an employee/cashier, who can barely speak English, to decide or determine what the Senior Discount should be on that day!!!

Are you kidding me???????

I asked to speak with the manager and another cashier came over and said that they would give me a 15% discount on a drink (coffee).

Reason of review: Poor customer service.

Monetary Loss: $5.

Preferred solution: Let the company propose a solution.

Jack in the Box Cons: To be over charged, Aarp senior discount rejected.

Location: Costa Mesa, California

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