Jack in the Box
Reviews and Complaints
www.jackinthebox.com
Hala Ziv
Guy did not return our debit card or give us a receipt
They will not answer the phone
Reason of review:
Poor customer service
Samanvi Res
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Altadena, CaliforniaDirty place
This is the nastiest place I’ve ever seen, the employees clothes are dirty floors and tables are never clean always 2 or 3 tables with stuff left on them ther managers always have food on there clothing store number 3319 where going to have the hea
Reason of review:
Bad quality
Alexandrea Sjj
Swansea, Illinois
Closed when shouldn’t bw
I just ate McDonald’s because your Swansea Il store said they were closed at 10 how is this possible when your 24 hours a day. Also has the open sign lit up. Then I deove to Belleville Il location only to get no response for 5 minutes sitting in the drive thru. This is pathetic that not one but both stores on my way home from work can’t operate properly. I’m not sure I’ll ever try again because it was a waste of my time.
Reason of review:
Poor customer service
Jakwon Fal
Poor service
Got the wrong food didnt get what i ordered. Employees cant read english let alone speak it vwrt well. I wasnt the only customer whose order got messed up. This happened at the bacliff tx. Location. Its not the first time but it will be the last store 3656
Reason of review:
Poor customer service
Cordell Hro
Perris, California
VERY UPSET WITH MY VISIT
I recently visited your restaurant in Paris ca.and ordered a breakfast meal and when i was eating my food i begin to choking on someone hair in my food
Reason of review:
Bad quality
Alandra Ypw
Freeport, Texas
Bad food
I didn't get the food i ordered and when i i tried to call for the next 6 hours the phone was busy
Reason of review:
Poor customer service
Maryjane Ccp
Baton Rouge, Louisiana
Discrimination
Went In For An Interview on June 20,2018 When I Made It There The Assisstance Manager Told Me The Manager Over Her Told Her That She Wasnt Able 2 Hire Me Over An altercation Me And Her Family Members Had Over A Year Ago The Altercation Took Place Outside Of Jack In The Box I Never Worked For Jack In The Box So I Dont Understand Why Would They Do Something Like This
Reason of review:
Work Experience or Job Application
Samanvi Res
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Altadena, CaliforniaBad management uniforms dirty Facility dirty tables left
Manager from Foreign country and management skills are very bad she doesn’t know how to communicate with customers and severalCustomers decided to leave McDonald’s is up the street
Reason of review:
Poor customer service
Roel G
Pasadena, Texas
Worst experience ever
I just had the worst experience at the Jack in the Box by my house. I’ll never step foot there again. I was going to get food through the drive thru when me and my wife changed our minds. I started reversing when a vehicle was honking and wouldn’t stop. I looked through my rear view mirror and it was the vehicle behind me. I knew there was enough room for me to back up and park so I did and I parked. The car behind me parked next to me the lady gets out and it’s the manager to Jack in the Box. She started screaming at me telling me I almost hit her car. I said mam I didn’t hit your car I had plenty of room. We go inside and she kept screaming at me she wouldn’t stop she REALLY embarrassed me and my wife. I asked for her name and she would NOT give it to me she also told me to get out of here. Me or my family will never step foot there again. We got in our car and went next door to McDonald’s. 7447 Spencer Hwy Pasadena Tx 77505
Annah Lge
Complint
San Felipe and 610 store had very rude drive through person
Reason of review:
Poor customer service
Dandra Ikm
Dallas, Texas
Unprofessional service
Hello, We were trying to order at the Jack-in-the-Box on 3811 Live Oak St. there was an employee by the name of Tony and I’m very disappointed on the way I was treated as a customer it was late around 3:10 AM and while I was ordering he said that his drink machine was out and there was no tacos. I was being very polite and he told me that I was taking a long time and he didn’t want to waste anymore time on me. He told me that he was just going to take my whole order off because I asked him what his name was and I asked who his general manager was. He refused to give me his general manager’s name and told me that I could tell whoever I wanted. I can’t believe he told me that he was taking my whole order off and that I could go somewhere else. Someone in a higher authority desperately needs to take action on the employee. No customer should be treated in this manner. I have a video to confirm what happen. If you need a copy of the file, please contact me and I will send it to you. Thank you for your help I look forward to hearing from you.
Reason of review:
Poor customer service
Zebedee Hhu
Albuquerque, New Mexico
Health complaint
This morning may 11th 2018 at around 8:05 or so i pulled up yo the jack in the box off of san mateo and Montgomery in Albuquerque nm and saw a guy out messing with the trash on with gloves. Ordered my drinks and he never changed his gloves made my drinks with his fingers in my cups. Then with those same gloves finished the trash. How nasty. I will be contacting the health department, i will be putting reviews all over social media about this store. I contacted the manager who barely speaks english and she kept trying to have me place a new order. I will never go to that restaurant again. My name is Misty 505 506 ****
Reason of review:
Bad quality
Alessandro Swv
It was alright
We went through drive through. Git order looked kinda . thwy replaced one of kids chicken nugget meal with bacon chedder wedges. So she got curly fries w ith bpw. None of our cokes tasted right. They tasted like the allllllll had rootbeer added to it. Now cant get any answer on phone
Reason of review:
Order processing issue
Steffanie Twz
O Fallon, Missouri
Payroll
Worked for a month and been let go for 2 weeks now and have yet to be paid AT ALL
Reason of review:
Work Experience or Job Application
Chidi Jth
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint about manager
Ok i visit one of your resturant like i always do on veteran & santa monica in rhe city of westwood california the manager was very rude gave me the wrong order when my wife went back to change the sandwich the same manager ramiro was very very rude and still gave her the sandwich wrong he did not care what we wanted i love jack in the box but to think that the managers are this rude what can we expect from the employees i feel like my business is not appreciated i hope you guys will do the right thing about this matter im not upset so much for getting my order wrong it was the attitude and i still did not get what i want heres my number if you have questions 213985**** thank you and have a nice day
Reason of review:
Poor customer service
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