JoEllyn C

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Garland, Texas

You get no rating. I was even routed to a stock price when I called to complain.

Jack in the Box - You get no rating. I was even routed to a stock price when I called to complain.
I waited in line for over twenty minutes. When I got my food, no hello, thank you for waiting, Im sorry, just theres only two of us. First of all that should be illegal to run a franchise with two people. Second it speaks volumes for the management. I use to enjoy this place but wont come back. I got no receipt so I have no number or proof of purchase
View full review

Preferred solution: New management and training for the employees

User's recommendation: Stay away

Alice S Tdw

False advertisement

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
What are the Jack-in-the-Box in Cassa grande to make a purchase of the five dollar box which was advertised on the window as well was told that it is no longer available due to lack of lack of employees, and they refused to honor the five dollar box even though it was advertised on the TV and on the window thats Casagrande Arizona very upset
View full review

Preferred solution: Free food for the next year

User's recommendation: Don’t go to the Casa Grande Jack-in-the-Box

Anonymous
map-marker Seattle, Washington

Terrible service. Terrible food

Lady didn't speak English so I took my time explaining the order, polite af. She was super rude and gave me the wrong cold food. She told me the only drink they had was iced mocha and slammed the door in my face when I said I didn't want it. I can't believe how s#$%y the service was when it cost me 22 dollars for the cold food.
View full review

User's recommendation: Don't got to jack in the box on 50th in the u district seattle wa

3 comments
Mathilde Fdn

After saying the lady didn't speak English, you should have used a comma. Jack in The Box, should begin in capital letters.

Same with Seattle WA. Should have used a period to end your sentence. So YOUR English is what is poor. Maybe that is why they could not understand you?

Doe to YOUR poor English.

Not their poor English. You made simple errors that a six year old would not make.

Panagiota Tmg
reply icon Replying to comment of Mathilde Fdn

I find it funny when people claim someone has poor English, when their own English is worse. Those are not the only errors she made. There are many more.

Mathilde Fdn

Well, your own English is not that great, so you have no right to bash.

View more comments (2)
Destiney Aix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker El Sobrante, California

You charged my credit card for an order that you cancelled.

I ordered food to be delivered by Jack In The Box and you cancelled my order as not able to deliver, however you charged my debit card $33.41 with no refund being is a used. Refund my money order 213413****0288640. Phyllis
View full review
Anonymous
map-marker Dallas, Texas

Customer service

Jack in the Box - Customer service
I have been a lot of time to pick up food from this location Everything is fine and ok : they are very nice until this kids name Carlos : every time he is working , he is rude , always acted its my fault because of my accent he didnt understand : get mad and curse Im French :Im sorry but why everybody else understand me everywhere except him ???
View full review

User's recommendation: Do not be an immigrant with an accent on jack in box 75214 dallas

Vanessia F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hempstead, Texas

This place needs to close down Hempstead Tx employees trash and food is trash that’s when they decide to open DISRESPECTFUL

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Open when they want and serve what they want to and very rude sorry trifling employees. There is no need for an establishment of such inept service in this community
View full review
Cons:
  • Hempstead tx location needs a complete staff overhaul

Preferred solution: I would like to see very necessary changes made immediately

User's recommendation: Don’t waste time r money going to this trash can of an establishment

Anthiny C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Centralia, Washington

Over charged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Sep 16, 2023

Unresloved they have ignored ny request for refund

Original review Aug 17, 2023
I ordered food on line the first time it said it didnt go thru the second time it did then looking at my account the next day u noticed that they charged me 40.00 for food i didnt get cause it said it didnt go thru but it did enough to take my money i havent heard one word from them *** scammers iam pisseddont order on line
View full review
Loss:
$40

Preferred solution: Full refund

Jeannette S Ioa
map-marker Visalia, California

Complaints

I just went to the Jack-in-the-Box in Visalia California on Akers and tried to place an order for the cheesy bacon fries that Ive eaten there for years and love and theyre telling me that youre not putting those out anymore. Whats up with that? Its not like its a hard item to make. Im very upset that was one of my favorites, I really wish you would reconsider and put those back on the menu. Just regular fries with cheddar cheese and bacon bits not difficult.
View full review

Preferred solution: Just put them back on the menu

User's recommendation: Put them back on your he menu

Blake M Zrp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pueblo, Colorado

I need a refund

I ordered a shake off the app and without knowing they were out of ice cream, so when I got there they told me and they wouldnt give me a refund for my shake
View full review
Loss:
$7

Preferred solution: Full refund

Maria L Hfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker El Centro, California

Bad service

Updated by user Sep 27, 2023

None! Also on Saturday at about 1:30a.m. They didn’t have any burgers or chicken burgers so had to buy fries n onion rings???

Original review Aug 28, 2023
Waited for 10 minutes to order at the speaker, then was told they were having trouble with speaker. I pulled forward to window 1 car in front of me, 15 minutes to be able to order at the window.

They took my order and gave me my milk shake, which melted by the time I got home, I was given my combo n asked to wait in the parking lot. Waited another 12 minutes. Manager brought my order out and I asked her why the long wait n she told me we had to cook the eggs. I ordered 4 breakfast jacks.she said its not breakfast!

You should come in the morning. Were not going to cook the eggs in the morning n wait if we will sell them. I explained to her Ive bought breakfast before n this doesnt happen. She said breakfast are at breakfast!!

No apology nothing. The cashier Anthony was very nice n apologized for all the wait when I got to the window.
View full review
Loss:
$10
Pros:
  • Great food good price
Cons:
  • Bad customer service

Preferred solution: Free combo

1 comment
Guest

No wonder your milkshake melted. You could not resist running your mouth.

Anonymous
map-marker San Diego, California

I was just given poison

The jack n the box on western and Florence just gave me an spicy chicken sandwich #10. Before I could finish the burger I immediately started throwing it all up. I feel this jack n the box is working to help kill individuals by food poisoning. 10/24/23. 2:20am
View full review

User's recommendation: Figure out who is behind this madness

Glenn Pal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Jack in the box closed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Every time when I get off of work the only thing open is Jack in the box off Culebra and 24th its literally a coin flip to see if they choose to be open at that time I get there around 3-3:15am the front door is left open by a rock or something and the ford fiesta sits outside with its lights on someone through the drive thru says we are closed if ur not going to be 24/7 the change the hours so ppl wont drive there idk how I can order through door dash but cant pick up through the drive through it doesnt make sense
View full review

User's recommendation: Call ahead of time if I work past 1am

Charlotte O Fyu
map-marker Santa Rosa, California

Complaints about food and service

Waited for 20 mins. Only to get cold curly fries there before I came in. They had no lettuce or tomatoes. Worst to I had since 1985! Only thing hot was new monster taco without any lettuce. My jr jack patty was smaller than bun and no lettuce or tomatoes and cold. Wrong cheese used too.
View full review
Loss:
$25

Preferred solution: Apology

User's recommendation: Don't visit this jack in the box. Santa rosa ca Dutton ND sebastopol rd

Kevin M Der

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lawton, Oklahoma

Complaint

Jack in the Box - Complaint
We are loyal customers go for breakfast almost everyday. Yall have quit carrying biscuits. Because of that we are giving most of our business to Carls Junior now. We still give yall some business just for one reason. The lady named Sunee at the Lawton Ok location is the main reason we still give yall some business. She definitely deserves to be compensated well. Hopefully someone gets this complaint because it has not been easy finding out how to contact yall. Have a good day. Sincerely, Kevin Marcum
View full review
Loss:
$10
Pros:
  • Food is usually good
Cons:
  • Usually something from the order

Preferred solution: Biscuits back on menu

User's recommendation: Ask for biscuits to return to the menu.

Jalyiah S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Discrimination

I live in Glenn Heights, Texas. I went to the Jack-in-the-Box on Beckley and Bear Creek to inquire about a job and the employees theyre ignoring me and proceeded to make a joke in another language, other than English, and ignore the fact I was standing there inquiring about a job. The manager was at the counter counting money. She looked at me when I asked her about. How do I apply? She did not answer me and put her head back down and proceeded to count money.
View full review
  • 1
  • ...
  • 47
  • 48
  • 49
  • 50
  • 51
  • ...
  • 304