Jack In The Box Reviews and Complaints
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Jack In The Box in Northeast Dallas, Texas - I believe I was overcharged for my meal
My balance was 2213 when she swiped the card she told me I still owed $9.73 so I gave her the card again and told her to re-swipe it and she did and she told me that the balance was paid in full on the 2213 however when I looked at my bank account and I was charged twice one for 2213 and ones for 973 I’m sorry 959 and pick up please return my call my number is 214-858-0650 thank you
Author
LanguidOctopus430
Location
Northeast Dallas, Texas
0 comments
Jack In The Box in Oceanside-Escondido, California - Quality of food
TelePrompTer said goodbye before resolving my issue. May I speak with someone please, thank you
Author
DecimalBostonTerrier502
Location
Oceanside-Escondido, California
Cons
- Quality of the product served
Reason of review
Poor customer service
Preferred solution
The slogan you guys used to have was? “We don’t make it until you order it”
Tags
1 comment
8 pm on july7 2019. Third time I have subjected myself to the most vulgar and rude customer service ever encountered. I was called a *** because I could not use the app after spending hours. It is disfunctional. After wrong order and polite question I was refused a...
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Author
CultivatedCanary896
Location
Stephenville, Texas
Service
Reason of review
Discrimination
Loss
$300
Preferred solution
Replace a rude vulgar staff and call me for a fully documented report of much inclusive of elderly/handicap discrimination
0 comments
Jack In The Box - Complaint about manager
What i need is for u to call me so i coukd explain better than having to write it,,beside manager refused to give me his name. I would really appreciate if u call me plz!!! my numbet is 3237881347 ask for rosie vega!! Thank u so much!! 
Author
PissedConsumer1584358
Service
Reason of review
Poor customer service
1 comment
stores that are open past 2 a.m. it's 11:43 and it's locked the lady on the phone got an attitude when I called and asked her why is the door locked when is sign says 2 a.m.
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Grow up. Learn how to use a microwave and buy frozen food. No business is required to stay open to suit you. Even if their posted hours say otherwise. Speaking for the USA. Ma...
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Author
ChivalrousPony976
Location
Santa Maria, California
Service
Pros
- Open late
- I like your food
Reason of review
Not as described/ advertised
Loss
$6
Preferred solution
Let the company propose a solution
Tags
0 comments
Jack In The Box in Phoenix, Arizona - Wrong order and drive through
Wrong order and drive through It would’ve been nice to speak to a manager 
Author
QuietLynx438
Location
Phoenix, Arizona
Service
Pros
- Cheap
Reason of review
Order processing issue
Loss
$4
Preferred solution
Full refund
0 comments
Jack In The Box in Antioch-Pittsburg, California - Be careful. Grill has been on fire multiple times.
The store has been closing for a grill on fire. Can a MANAGER do something about it? This is not a safe environment. I always stop by this jack in the box to get some food after work and god I have been told there was a fire and the store will be closed for a few hours. I’m not coming here to get food anymore. I’m just risking my life and I hope someone gets sue for it. The location of the multiple fire is on “ 2705 Hillcrest Avenue, Antioch Ca 94531. Stay safe.
Author
BlissfulCuttlefish790
Location
Antioch-Pittsburg, California
Service
Cons
- Store
Reason of review
Danger / grill on fire
Preferred solution
Let the company propose a solution
Tags
0 comments
Jack In The Box in Cleburne, Texas - Bad customer service
The person on the speaker was very rude. I was so mad i didnt even order. I just left.
Author
KeyAlpineDachsbracke996
Location
Cleburne, Texas
Service
Cons
- Inappropriate managers attitude behavior communication
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
0 comments
Jack In The Box in South San Francisco, California - Unexpected Customer Service
I ordered on a mobile order and went to the store to pick it up but when i got there I dont have my order on the list and it was already deducted on my bank account. And rude Ivette one of the crew has unprofessional service of customer service.
Author
VexedElectricEel935
Location
South San Francisco, California
Pros
- Food is great but
Cons
- Staff attitude
- Always issues and very slow
- Unprofessional customer service of ivette
Reason of review
Poor customer service
Loss
$6
Preferred solution
Full refund
Tags
0 comments
Jack In The Box in Saint Clair, Illinois - Discrimination
I gave Trish with it which is the manager at that location in Belleville I believe which is store 1415 where I handed Trish my debit card and when it was time for her to return my card she threw it on the counter and when I asked her to hand my card to me the way I handed to her she told me no she wasn't going to give me my card
Author
UnknownAvocet866
Location
Saint Clair, Illinois
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
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IT IS DISCRIMINATION, I TELL YOU!