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Contact Jack in the Box Customer Service

How to Reach a Person at Jack in the Box

Verified Contact Information

Toll-Free Number:

  • 1-877-268-3024
Call customer service
Send Message

Customer Service:

  • 1-480-357-3731
    Arizona Locations
  • 1-480-558-0302
    Arizona Locations
  • 1-602-993-8810
    Arizona Locations
  • 1-602-944-0710
    Arizona Locations
  • 1-520-888-8846
    Arizona Locations
  • 1-520-629-0401
    Arizona Locations
  • 1-480-473-8291
    Arizona Locations
  • 1-213-389-1023
    California Locations
  • 1-209-223-7800
    California Locations
  • 1-916-366-1988
    California Locations
  • 1-510-547-5241
    California Locations
  • 1-415-641-8467
    California Locations
  • 1-650-755-4555
    California Locations
  • 1-951-787-8079
    California Locations
  • 1-760-946-2203
    California Locations
  • 1-858-484-7696
    California Locations
  • 1-619-443-0161
    California Locations
  • 1-619-401-9631
    California Locations
  • 1-808-487-2423
    Hawaii Locations
  • 1-808-487-8404
    Hawaii Locations
  • 1-808-671-2448
    Hawaii Locations
  • 1-808-671-2300
    Hawaii Locations
  • 1-808-625-2811
    Hawaii Locations
  • 1-808-735-2696
    Hawaii Locations
  • 1-808-593-8076
    Hawaii Locations
  • 1-808-373-7973
    Hawaii Locations
  • 1-808-259-8127
    Hawaii Locations
  • 1-208-528-9489
    Idaho Locations
  • 1-208-656-9284
    Idaho Locations
  • 1-208-234-9305
    Idaho Locations
  • 1-208-336-8088
    Idaho Locations
  • 1-541-736-3861
    Oregon Locations
  • 1-541-343-1435
    Oregon Locations
  • 1-541-258-7178
    Oregon Locations
  • 1-503-763-0393
    Oregon Locations
  • 1-503-981-3338
    Oregon Locations
  • 1-503-474-9717
    Oregon Locations
  • 1-360-757-0938
    Washington Locations
  • 1-360-428-6960
    Washington Locations
  • 1-360-653-7447
    Washington Locations
  • 1-509-667-1627
    Washington Locations
  • 1-360-794-1896
    Washington Locations
  • 1-360-568-6644
    Washington Locations
  • 1-206-725-7143
    Washington Locations
  • 1-425-226-1923
    Washington Locations

Legal:

  • 1-800-378-5225
    Privacy Inquiries

Jack in the Box Emails:

Investors/ Franchising
Legal
Privacy Inquiries
Media
guestrelations@jackinthebox.com
info@jackinthebox.com

Jack in the Box Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Jack in the Box Phone Number
1 (877) 268-3024
Average Hold Time
00:04:49
Average Calls duration
1 minute
Most Popular Jack in the Box Email Address
info@jackinthebox.com
Jack in the Box Live Agent Availability
1% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Jack in the Box Customer Service?

Most Popular Number:

(877) 268-3024
Total calls: 13 763 Issues resolved: 120 Last call: Apr 13, 2026

You can contact Jack in the Box's customer service using the following phone number, 1-800-378-5225. Whether you have a request concerning accessing, correcting, or deleting your personal information, you can contact them using the Jack in the Box phone number. The company also provides an additional toll-free number, which is 1-877-268-3024. The corporate number is available to assist you with any customer service inquiries that you may have.
Whether you seek general assistance or require specific information regarding your data, the mentioned Jack in the Box phone number is an efficient method the customer service offers to address their customers' needs.

Jack in the Box customer service team can be reached at info@jackinthebox.com if you prefer writing an email to get on a call with the customer care representative. In the email, you can lodge Jack in the Box corporate office complaints if you are not satisfied with your order or the service you have received at one of the locations. So when you are writing a Jack in the Box complaint email, you should add your name, order date, order details, and the locations. This helps the customer service email representatives quickly review your email, look into the matter, and get back to you as soon as possible. When getting help via Jack in the Box contact email, it should take some time before you get a response. So, if the matter is urgent, it's best to call contact number.

You can visit the Jack in the Box website whenever you need to reach their customer service team online. To share your experience, ideas, and concerns with the company’s representatives, follow these steps:

  • Scroll the homepage of the official website to the bottom and click the Contact Us tab.
  • Select the issue you need help with from the list.
  • Follow the prompts and provide your feedback.
  • Enter your contact info to complete the form and submit the request.


Alternatively, you can browse the FAQ page for answers to your questions and detailed guides to resolve your issue.

The Jack in the Box customer care business hours vary depending on location. It's best to contact customer service by calling the restaurant area you are trying to reach and checking with them. For instance, if you are trying to contact Jack in the Box support in State Route 2, Monroe, dial the corporate number- 1-360-794-1896. For company`s location in E College Way Mount Vernon, dial Jack in the Box phone number, which is 1-360-428-6960. Once you call these numbers, you can get the clear Jack in the Box customer care business hours. You can also contact the 24-hour customer service team to clear your queries or fix your problems such as product, refund, shipping, delivery, and even staff conduct.

PissedConsumer Club

Contact Information

Jack in the Box Website:

Jack in the Box Help Center:

Corporate Office Address:

Jack in the Box Inc.
9357 Spectrum Center Blvd.
San Diego, California 92123
United States

Summary of Jack in the Box Customer Service Calls

21.6K TOTAL
CALLS
00:51 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jack in the Box?

Product/ Service Question:

  • “Complaint on service in Pocatello”
  • “No person working at 24 hour restaurant”
  • “Food safety it was a bug in my food”

Staff Question:

  • “Rude manager complaint”
  • “To get info that staff does not know”
  • “Terrible service and food preparation”

Refund Question:

  • “Refund”
  • “Refund money”
  • “The won’t refund my order”

Shipping and Delivery Question:

  • “I didn't get my food”
  • “Asking about birthday item that I did not receive”
  • “Location never get order right.”

Payments and Charges Question:

  • “I was charge twice on my card for a meal that I didn’t get”
  • “Charged more than I should have been for something I didnt order”
  • “Wrong drive through order, no receipt”

Request for Information Question:

  • “I ordered and they cheated me and told me to contact district manager.”
  • “Request menu change”
  • “Need to speak to someoneNeed to speak to customer service about a gift card.”

Employment Question:

  • “W2”
  • “W-2”
  • “Trying to obtain w2”

Account Question:

  • “Having trouble logging onto the lug account”
  • “Trying to\nRedeem, reward points, but do not have a credit card.So how do I do it”
  • “Rewards details are incorrect”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Activate gift card”
  • “To cancel the order”

Website/ Application Question:

  • “App not working / can’t get rewards”
  • “App points update”
  • “App complication”

Cards Question:

  • “Check gift card balance”
  • “My gift card does not.I want to work”
  • “I have a gift card that does not want. You go through at the cash register. I've been to two different places, and it doesn't not want to work.”

Return/ Replace Question:

  • “Order not correct with no receipt”
  • “Order incorrect”
  • “Didn’t receive changing color cup with $12 munchy meal”

Other Question:

  • “Bathroom it's very disgusting”
  • “The 4.99 TV deal none of the jack and a box do not offet”
  • “I did receive my order”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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