Contact Jack in the Box Customer Service
Jack in the Box Phone Numbers and Emails
Toll-Free Number:
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(877) 268-3024
Arizona Locations:
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(480) 357-37311403 S Crismon Rd Mesa, AZ 85209
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(602) 993-88101935 W Thunderbird Rd Phoenix, AZ 85023
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(480) 473-829129815 N Tatum Blvd Cave Creek, AZ 85331
Jack in the Box Emails:
Contact Information
Jack in the Box Website:
Jack in the Box Help Center:
Corporate Office Address:
Summary of Jack in the Box Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jack in the Box?
Staff Question:
- “Unsatisified customer service”
- “Complaint about manager,”
- “Location clamed it was closed at 12:30 pm because of staffing issues and there was 5 people standing around in the back”
Product/ Service Question:
- “I was served cold food more than once”
- “Bad food experience, order incomplete”
- “I had very bad food”
Refund Question:
- “Refund”
- “Refund on app”
- “I need a refund”
Payments and Charges Question:
- “Charge on my card I did not make”
- “Complaint over chargered”
- “Overcharged”
Shipping and Delivery Question:
- “Orders not received”
- “Wrong order”
- “Did not get order”
Employment Question:
- “Trying to get my W-2 Form”
- “W2”
- “W2s”
Request for Information Question:
- “Complaint about app”
- “Question about advertisement”
- “Need Assistance”
Cards Question:
- “Lost credit card. Never got returned”
- “Stealing my card info”
- Theft in My rapid Card pay checks and gone Missing
Account Question:
- “App isnt responding letting me sign in”
- “Because I ordered on the app and they're telling me I didn't even though it came out of my account”
- “Lost my 90plus jack pack points. Your email prompted me to sign in n for jack Pack again then noticed my points were 0.”
Activation/ Cancellation Question:
- “Store not answering calls. Need to cancel order.”
- “Cancel order”
- “Employee Rosa canceled an EBT order after failing to get the order right. This is one of three times I have had a problem with this particular employee. She misses something when you order then seems to have a problem complying with original order”
Return/ Replace Question:
- “Allergy to mustard seed asked for no mustard three times. They won't answer the phone voice mail is full want order replaced have pictures vary busy location Woodriver IL”
- “Order Return”
- “Why have you not returned my calls”
Website/ Application Question:
- “Someone stalking me on website”
- “Problems with the application”
- “App”
Other Question:
- “Fluffy doll, online only or will it be sold at the restaurant???”
- “The Greenspoint Houston location lobby isnt open and its almost 9:00 am”
- “Compalint”
About
Jack in the Box company was founded in the USA in 1951. This fast-food hamburger chain operates in the USA as well as on the Mexican market through its subsidiary Qdoba Mexican Grill. Jack in The Box restaurants are located in combined 43 states.. Jack in the Box is known for its convenience and innovative approach. The company was the first major hamburger chain to introduce the notion of a drive-thru buying and 85 % of its customers buy food at drive-thru or for take out. The restaurant chain was also the first to sell a breakfast sandwich and portable salad. Most restaurants are open 18 to 24 hours a day and it is always possible to drop in to buy your favorite sandwich or to compose your own with their new "Build Your Meal" calculator.
Jack in the Box is ranked 69 out of 583 in Fast Food category
USA
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