Contact Jack in the Box Customer Service
Jack in the Box Phone Numbers and Emails
Toll-Free Number:
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(877) 268-3024
Arizona Locations:
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(480) 357-37311403 S Crismon Rd Mesa, AZ 85209
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(602) 993-88101935 W Thunderbird Rd Phoenix, AZ 85023
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(480) 473-829129815 N Tatum Blvd Cave Creek, AZ 85331
Jack in the Box Emails:
Contact Information
Jack in the Box Website:
Jack in the Box Help Center:
Corporate Office Address:
How Good is Jack in the Box's Customer Service?
Summary of Jack in the Box Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jack in the Box?
Staff Question:
- “Complaint customer service”
- “Bad serivce, rude customer service”
- “Because your service is trash”
Product/ Service Question:
- “Did t receive my order and I paid”
- “Cold food and mold pita bread”
- “Missing food”
Refund Question:
- “Refund”
- “Refund money”
- “Need a refund on mobile app order”
Shipping and Delivery Question:
- “Did not receive order”
- “Online delivery took my money but didn't order”
- “Wrong order”
Payments and Charges Question:
- “Employee problems with a person in charge”
- “I wanted to alert JIB that their store (franchisee?) had mis labeled their menu board. I have photos showing "southwest chicken salad" with crispy or grilled chicken for $7.79. At the window I was charged an extra $2.00 for the chicken patty.”
- “The app charged my card twice for the same order”
Request for Information Question:
- “Question /complaint”
- “Question with possible complaint”
- “Concerning the restroom”
Employment Question:
- “Former employee trying to get w2”
- “W-2”
- “Necesito una copia de mi w2 yo trabajaba en jack in the box”
Activation/ Cancellation Question:
- “Cancel an order”
- “My online order was canceled but no refund”
- “Jack in the box canceled my order and i eant a refund”
Cards Question:
- “Employee holding on to my credit card for a long”
- “Card not accepted”
- “Employee stole my credit card”
Account Question:
- “Forgot sauce and ketchup twice for my DoorDash order”
- “Someone used my account”
- “My account with you guys”
Website/ Application Question:
- “App issues”
- “Website gelp”
- “App”
Return/ Replace Question:
- “The store wont replace my order and 3 times iv had a receipt”
- “Why have you not returned my calls”
- “My order was messed up went back to exchange it then they tell me they don't serve the ultimate sausage sandwich anymore which I know they do and they gave me back the same order very unprofessional”
Other Question:
- “My rewards”
- “Complaint about”
- “Recommendation”
About
Jack in the Box company was founded in the USA in 1951. This fast-food hamburger chain operates in the USA as well as on the Mexican market through its subsidiary Qdoba Mexican Grill. Jack in The Box restaurants are located in combined 43 states.. Jack in the Box is known for its convenience and innovative approach. The company was the first major hamburger chain to introduce the notion of a drive-thru buying and 85 % of its customers buy food at drive-thru or for take out. The restaurant chain was also the first to sell a breakfast sandwich and portable salad. Most restaurants are open 18 to 24 hours a day and it is always possible to drop in to buy your favorite sandwich or to compose your own with their new "Build Your Meal" calculator.
Jack in the Box is ranked 86 out of 439 in Fast Food category
USA
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