Jack in the Box Phone Numbers and Emails

Toll-Free Number:

  • (877) 268-3024
Send Message

Arizona Locations:

  • (480) 357-3731
    1403 S Crismon Rd Mesa, AZ 85209
  • (602) 993-8810
    1935 W Thunderbird Rd Phoenix, AZ 85023
  • (480) 473-8291
    29815 N Tatum Blvd Cave Creek, AZ 85331
  • (520) 629-0401
    305 W Grant Rd Tucson, AZ 85705
  • (480) 558-0302
    4361 E Baseline Rd Gilbert, AZ 85234
  • (520) 888-8846
    4450 1st Ave Tucson, AZ 85719
  • (602) 944-0710
    8951 N 19th Ave Phoenix, AZ 85021

California Locations:

  • (209) 223-7800
    11222 Old Mill Ln Jackson, CA 95642
  • (619) 443-0161
    12155 Woodside Ave Lakeside, CA 92040
  • (858) 484-7696
    13245 Black Mountain Rd San Diego, CA 92129
  • (760) 946-2203
    20168 Us Highway 18 Apple Valley, CA 92307
  • (619) 401-9631
    350 E Chase Ave El Cajon, CA 92020
  • (415) 641-8467
    366 Bayshore Blvd San Francisco, CA 94124
  • (213) 389-1023
    459 S Vermont Ave Los Angeles, CA 90020
  • (951) 787-8079
    5700 Sycamore Canyon Blvd Riverside, CA 92507
  • (510) 547-5241
    6510 Telegraph Ave Oakland, CA 94609
  • (650) 755-4555
    7217 Mission St Daly City, CA 94014
  • (916) 366-1988
    9680 Business Park Dr Sacramento, CA 95827

Hawaii Locations:

  • (808) 487-8404
    384 Kamehameha Hwy Pearl City, HI 96782
  • (808) 259-8127
    41-1537 Kalanianaole Hwy Waimanalo, HI 96795
  • (808) 487-2423
    4510 Salt Lake Blvd Honolulu, HI 96818
  • (808) 671-2448
    4859 Warden Ave Honolulu, HI 96818
  • (808) 373-7973
    5722 Kalanianaole Hwy Honolulu, HI 96821
  • (808) 735-2696
    633 Kapahulu Ave Honolulu, HI 96815
  • (808) 593-8076
    875 Kapiolani Blvd Honolulu, HI 96813
  • (808) 671-2300
    94-327 Kunia Rd Waipahu, HI 96797
  • (808) 625-2811
    95-1249 Meheula Pkwy Mililani, HI 96789

Idaho Locations:

  • (208) 234-9305
    1611 Pocatello Creek Rd Pocatello, ID 83201
  • (208) 336-8088
    2611 S Broadway Ave Boise, ID 83706
  • (208) 528-9489
    424 S Woodruff Ave Idaho Falls, ID 83401
  • (208) 656-9284
    461 N 2nd E Rexburg, ID 83440

Oregon Locations:

  • (503) 981-3338
    110 Arney Rd Woodburn, OR 97071
  • (541) 343-1435
    1788 W 6th Ave Eugene, OR 97402
  • (541) 258-7178
    2020 S Santiam Hwy Lebanon, OR 97355
  • (503) 763-0393
    2480 Mission St Se Salem, OR 97302
  • (503) 474-9717
    2565 Ne Highway 99w Mcminnville, OR 97128
  • (541) 736-3861
    4175 Main St Springfield, OR 97478

Washington Locations:

  • (360) 794-1896
    19905 State Route 2 Monroe, WA 98272
  • (360) 428-6960
    304 E College Way Mount Vernon, WA 98273
  • (509) 667-1627
    408 N Chelan Ave Wenatchee, WA 98801
  • (425) 226-1923
    479 Rainier Ave S Renton, WA 98055
  • (360) 568-6644
    827 Avenue D Snohomish, WA 98290
  • (206) 725-7143
    9102 Rainier Ave S Seattle, WA 98118
  • (360) 757-0938
    9408 Old Highway 99 Burlington, WA 98233
  • (360) 653-7447
    9603 State Ave Marysville, WA 98270

Jack in the Box Emails:

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Contact Information

Jack in the Box Website:

Jack in the Box Help Center:

Corporate Office Address:

Jack in the Box Inc.
9357 Spectrum Center Blvd.
San Diego, California 92123
United States

Jack in the Box Customer Service Reviews

1.4 / 5
Bad
Zaniya Fnz
Bad serivce

I was incorrectly given a order at jack in the box. Three different times, the last time I went to get the coke exchange because it wasn't what I asked for, I...

Read full review
Pissedconsumer4282504
Bad customer service, bad food

Have heard nothing back from jack in the box. Theres no excuse for this poor customer service. I have been a jack customer for 40+ years and have no desire to...

Read full review

Summary of Jack in the Box Customer Service Calls

10.8K TOTAL
CALLS
00:46 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jack in the Box?

Staff Question:

  • “Unsatisified customer service”
  • “Complaint about manager,”
  • “Location clamed it was closed at 12:30 pm because of staffing issues and there was 5 people standing around in the back”

Product/ Service Question:

  • “I was served cold food more than once”
  • “Bad food experience, order incomplete”
  • “I had very bad food”

Refund Question:

  • “Refund”
  • “Refund on app”
  • “I need a refund”

Payments and Charges Question:

  • “Charge on my card I did not make”
  • “Complaint over chargered”
  • “Overcharged”

Shipping and Delivery Question:

  • “Orders not received”
  • “Wrong order”
  • “Did not get order”

Employment Question:

  • “Trying to get my W-2 Form”
  • “W2”
  • “W2s”

Request for Information Question:

  • “Complaint about app”
  • “Question about advertisement”
  • “Need Assistance”

Cards Question:

  • “Lost credit card. Never got returned”
  • “Stealing my card info”
  • Theft in My rapid Card pay checks and gone Missing

Account Question:

  • “App isnt responding letting me sign in”
  • “Because I ordered on the app and they're telling me I didn't even though it came out of my account”
  • “Lost my 90plus jack pack points. Your email prompted me to sign in n for jack Pack again then noticed my points were 0.”

Activation/ Cancellation Question:

  • “Store not answering calls. Need to cancel order.”
  • “Cancel order”
  • “Employee Rosa canceled an EBT order after failing to get the order right. This is one of three times I have had a problem with this particular employee. She misses something when you order then seems to have a problem complying with original order”

Return/ Replace Question:

  • “Allergy to mustard seed asked for no mustard three times. They won't answer the phone voice mail is full want order replaced have pictures vary busy location Woodriver IL”
  • “Order Return”
  • “Why have you not returned my calls”

Website/ Application Question:

  • “Someone stalking me on website”
  • “Problems with the application”
  • “App”

Other Question:

  • “Fluffy doll, online only or will it be sold at the restaurant???”
  • “The Greenspoint Houston location lobby isnt open and its almost 9:00 am”
  • “Compalint”

About

Summary

Jack in the Box company was founded in the USA in 1951. This fast-food hamburger chain operates in the USA as well as on the Mexican market through its subsidiary Qdoba Mexican Grill. Jack in The Box restaurants are located in combined 43 states.. Jack in the Box is known for its convenience and innovative approach. The company was the first major hamburger chain to introduce the notion of a drive-thru buying and 85 % of its customers buy food at drive-thru or for take out. The restaurant chain was also the first to sell a breakfast sandwich and portable salad. Most restaurants are open 18 to 24 hours a day and it is always possible to drop in to buy your favorite sandwich or to compose your own with their new "Build Your Meal" calculator.

Jack in the Box reviews and complaints

Jack in the Box is ranked 69 out of 583 in Fast Food category

Area Served

USA

Payment Methods

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