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Summary of Jack In The Box Customer Service Calls

2914 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
00:48 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Jack In The Box to Ask about:

Staff:

  • “Horrible customer service”
  • “Customer service and up charge”
  • “Talk to someone in customer service”

Employment:

  • “How to log in to snagajob to fill out W-2 ect”
  • “I did not recieve my w2 from 2016”
  • “W-2 (2016)”

Payments and Charges:

  • “I was just in jack and a police officer ask for a cup of ice. And they charged him for it ,,,really”
  • “Wondering if you guys had any coupon books”
  • “Not excepting my form of payment”

Product/ Service quality:

  • “Quality of food”
  • “Reallly bad serivce. Wrong and missing order. No receipt givin. Alround bad experience”
  • “Unsatisfied with product”

Cards:

  • “False credit card use”
  • “Credit card fraud”
  • “Ypur card sercice aucks”

Return/ Replace:

  • “Guy did not return our debit card or give us a receipt”
  • “On behalf of my late husbands tax return”
  • “I need my 2016 Tax Returns from Jack in the Box”

Shipping and Delivery:

  • “Racist staff burnt food wrong order”
  • “Received wrong item”
  • “Wrong order, cold food, unwilling to correct problem upon return”

Refund:

  • “My food had hail in it and the refuswd my refund”
  • “Did not recieve refund for poor food”
  • “Refund”

Account:

  • “My last check has not be put on my account”
  • “My account with you guys”

Website/ Application:

  • “Check an application”
  • “To check the statis of my managment application”

Other:

  • “Found a tooth in my food”
  • “Egg shell”
  • “Lobby not open at location”

About Jack In The Box

Top 5 Jack In The Box Services

Customer Care, Manager, Drive-through, Cashier, Sanitary Conditions

Top 5 Jack In The Box Products

Sandwich, Taco, Burger, Combo Meal, French Fries

Top 5 Likes about Jack In The Box

Food, Service, I like your food, Your food, How close you are to me

Top 5 Dislikes about Jack In The Box

Rude service, Whole service, Stubborness, Not being able to contact management, Lack of intelligence

Summary

Jack in the Box company was founded in the USA in 1951. This fast-food hamburger chain operates in the USA as well as on the Mexican market through its subsidiary Qdoba Mexican Grill. Jack in The Box restaurants are located in combined 43 states.. Jack in the Box is known for its convenience and innovative approach. The company was the first major hamburger chain to introduce the notion of a drive-thru buying and 85 % of its customers buy food at drive-thru or for take out. The restaurant chain was also the first to sell a breakfast sandwich and portable salad. Most restaurants are open 18 to 24 hours a day and it is always possible to drop in to buy your favorite sandwich or to compose your own with their new "Build Your Meal" calculator.

Jack In The Box reviews and complaints

Jack In The Box is ranked 55 out of 419 in Fast Food category

Area Served

USA

Payment Methods

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Jack In The Box Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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