107 W American Canyon Rd, American Canyon, CA 94503, USA
Not resolved
Customer service
Delivery Service
Discounts and Special Offers
Price Affordability
1 comment

This morning I pulled into the drive thru placed my order and at the window I added on a breakfast burrito to my order. The manager told me no she couldn't add it on because it was too busy.

I was really shocked by this because you never tell a customer no! I couldn't believe it. I literally drove off ended up going to McDonald's up the street. I will probably never go back there again.

Such rude horrible customer service! I did call and get her name. Her name is Guadalupe. She shouldn't be a manager at all!

She could of told me yes I'll add it but because we are busy I'll have you pull to the front and someone will run your order out. She really lost a regular customer!

Product or Service Mentioned: Jack In The Box Customer Care.

Reason of review: Poor customer service.

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With your attitude and chip on the shoulder, they are breathing a sigh of relief.

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