Product: Jack In The Box Customer Care Clear all filters (109 of 109 reviews match)
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I started using Jack In The box when they came out with the triple cheese hashbrown burrito in Spring of 2016 - I loved it, even though the smell of their oil kept me from buying the other foods. When they discontinued this burrito, I tried to order the grand sausage...
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Anonymous
Smitty

Triple cheese hashbrown burrito cooked in oil ?Become acquainted with a cardiologist.Schedule the bypass.Good luck.

3.4
Product
Jack In The Box Customer Care
I liked
  • Triple cheese hashbrown burrito but discontinued
I didn't like
  • Staff attitude
#1124418
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I was in the jack in the box on central freeway in Wichita Falls texas. There was a young man named Brandon that was working the front counter he was trying to listen to what the lady in drive thru was saying to him as well as taking orders (he had 5 people in line)...
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1.0
Product
Jack In The Box Customer Care
#1118683
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On Thursday, October 12 I went to the Jack in a Box on 607 FM 1960 Houston , Tx 77073 to order 6 tacos and a chicken fajita pita.I confirmed the order with a guy named Jerry and when I got back to work I got chicken nuggets and 3 tacos. I went back and went inside....
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1.0
Product
Jack In The Box Customer Care
I didn't like
  • Customer service its no good employees need training
  • Rude service
#1114161
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Jack In The Box - Came to order food.. refused?

#1128442
Ordered a #5, daughter text said she wanted a couple bacon burgers. Asked for them at the window and was told "no you where sapposed to order back there." Um what? You sell food right? My daughter was upset so I gave her my food. Nice one jack, next several times I will choose more wisely.
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Jack In The Box - Employee working the driveway was very rude.

#1112668
3.4
Details
Employee made my orders wrong and was really angry when I question her about it. October 9 2017
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Jack In The Box - Alton's *** service

#1111803
2.0
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I went to the line at 12:30 the woman in the Drive-Thru line was very rude at the Alton Jack in the Box on Washington Alton Illinois 62002 got my food and it all felt like it been in a refrigerator I'd like a discount I like gift card or my money back and you to resolve it by hiring people that really care about their job
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Jack In The Box - Upset

#1106550
I went to jack n the box. I needed to use the facilities and they told me that I had to bye food first. I'm disabled and if I would have had an accident they wouldn't have helped me.
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the employees was screaming at each other could not take order right had a bad attude toward customer.had to wait for the employee.to bring out the right order my six year old grandson stated that him in his dad had the same problem on 10/05/17 at the same location...
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2.2
Product
Jack In The Box Customer Care
I didn't like
  • People with attitudes if they dont like there job quit
#1112837
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I used to be a daily customer at the Jack in the box at 804 University Ave, San Diego, CA 92103. However, since the new owner has taken over in the last couple months I hardly frequent this restaurant any more. Every time I go in there the ice machine in the lobby is...
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2.7
Product
Jack In The Box Customer Care
I didn't like
  • Getting worse and worse since new owner
#1112667
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Whole placing my order and repeated only three times was rudely told by clerk she trying to take other orders.If that was the case why was i ask to take my order if she was not ready. Then to be rude and disrespectful from her and the manager Lily after calling back up...
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1.0
Product
Jack In The Box Customer Care
#1110114
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After a long day of school and work i decided to miss my bus home and get some dinner, around 8, 8:30pm.My bus passes, i get to the doors and they're looked. A girl, out of uniform, came to the door to tell me they're closed for a meeting. If this is a normal practice...
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3.3
Product
Jack In The Box Customer Care
#1108401
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I left the store, with the intent to never return after such a disturbing experience, I have been a customer of Jack in the Box for over 20 years and have never had a complaint about a worker. As a matter of fact, I have always held your service to a higher standard...
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2.4
Product
Jack In The Box Customer Care
I liked
  • I always like the quality and freshness of the food
I didn't like
  • Marisol gonzales store 7215
#1106300
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Too long for me to be the only car in line at 5:45 a.m.in the morning. She was very rude. And I didn't get a receipt and ask for one.. and she at didn't answer me!! *** me off!!!!281-717-3770
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Anonymous
Anonymous

how did you get away with not typin 100 words?

Anonymous
Regina Scott

Not taking me serious!Very rude service

1.0
Product
Jack In The Box Customer Care
#1103138
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I live in Arizona I recently visited the the Jack and the Box number 0 1 4 5 the supervisor Louise two give me his supervisors number he said he could not and he could not give me she did or Not address my complain and his staff are very disrespectful he his staff...
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Anonymous
Anonymous

a lot of business have security measures in place to deter employee & stranger(being robbed) theft...one of these is "till pulls" where till is kept to a low total amount,

Anonymous
Anonymous

Stop going there with $100 bills. They are not a bank.

Product
Jack In The Box Customer Care
#1101702
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