Product: Jack In The Box Customer Care Clear all filters (173 of 173 reviews match)
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Jack In The Box - Poor service

Got the wrong food didnt get what i ordered. Employees cant read english let alone speak it vwrt well. I wasnt the only customer whose order got messed up. This happened at the bacliff tx. Location. Its not the first time but it will be the last store 3656
1.2
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Jack In The Box Customer Care
#1264163
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Jack In The Box - The cashier that took our order was very rude his name was C

There was an employee leaving and told him to get our order he made a smart remark we ordered and our order was sitting in paper bags for about 15 minutes before he called number for us to get it
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Jack In The Box Customer Care
#1237593
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Jack In The Box - Stolen card at your establishment

Havent spoken to any one yet. Still waiting.
4.2
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Jack In The Box Customer Care
#1227269
I got in the line at Jack In The Box and I was behind three vehicles would put me at the microphone I didn't have to wait to order but from that point to getting to the window to pay was 18 minutes and it took another four to receive my food and no apologies or...
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3.2
Product
Jack In The Box Customer Care
#1227080
I was at jack in the box on April 1st 2018 and my husband went to use the restroom there was a lady in a black uniform mopping the hallway and saw when my husband went in the bathroom apparently she had to mop the restrooms and when in the mans bathroom while my...
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1.0
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Jack In The Box Customer Care
#1226077
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Jack In The Box - Bad service

Went to our jack in the box in Vidor Texas at 1:30 in the afternoon and was told by the cashier per her manager that they can’t take anymore orders because they are so backed up and that the cook is in no DAM hurry to do anything. There was 1 car in the drive thru and 2 cars in the parking lot.
1.0
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Jack In The Box Customer Care
#1222747
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Jack In The Box - I am very mad and I would like for the employee that was ver

My husband and I was at jack in the box in Baldwin park we were eating and she was yelling at us and my friends and going through my things and she even threaten if my friend did not wake up or drink his hot coffee she was going to pour it down his throat to burn him order for him to get up
2.2
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Advertised vs Delivered
Customer service
Delivery Service
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Location
Nutrition Description
Price Affordability
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Quality of Food
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Jack In The Box Customer Care
#1222428
Went to mochas you had a lady at drive-thru you had a gentleman in the back you had a lady in the lobby eating that had not clocked in yet and the young lady with the dreadlocks informed the gentleman that was in the back cooking that she would not be working at both...
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Jack In The Box Customer Care
#1220431
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Jack In The Box - Bad service. rude worker.

Sunday morning around 5:00 a.m. went to Jack in the Box and they said they were closed Due to their system being down this is and Troy Missouri I went around So drive-through and informed the woman that they Do this quite a bit I said does your a manager know this happens a lot she Then said yes and close the window in my face and ignored me very rude.
4.0
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Discounts and Special Offers
Troy, Missouri
Product
Jack In The Box Customer Care
#1218560
Was there 3/24/2018 at 6:10 pm when a chubby girl with glasses and chubby boy with glasses was pushing each other by the fryers for approx 10 mins before acknowleging my presence then simply ask what i want ..girl proceeds to pull frys out of bag to fryer with bare...
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1.5
Castle Hills, Texas
Product
Jack In The Box Customer Care
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#1218379