Product: Jack In The Box Drive-through Clear all filters (208 of 208 reviews match)
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Jack In The Box - Wrong order

3.0
Details
Wrong orderI was at the drive-through ordering my breakfast I will order seven orders 2for4 Croissants instead I got my muffin On Saturday, July 13 at 9:54 AM
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Author
Location
North Antelope Valley, California
Service
Jack In The Box Drive-through
Reason of review
Poor customer service
Loss
$31
Preferred solution
Let the company propose a solution
Review #1587840 is a subjective opinion of poster.
0 comments

Jack In The Box - Wrong order

3.4
Details
I ordered two for for croissant sausage egg and cheese and they gave me Muffins sausage egg and cheese I ordered seven orders
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Author
Location
North Antelope Valley, California
Service
Jack In The Box Drive-through
Pros
  • Service
Cons
  • Food was wrong
Reason of review
Poor customer service
Loss
$31
Preferred solution
Let the company propose a solution
Review #1587833 is a subjective opinion of poster.
1 comment
stores that are open past 2 a.m. it's 11:43 and it's locked the lady on the phone got an attitude when I called and asked her why is the door locked when is sign says 2 a.m.
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Anonymous
#1715455

Grow up. Learn how to use a microwave and buy frozen food. No business is required to stay open to suit you. Even if their posted hours say otherwise. Speaking for the USA. Ma...

Author
Location
Santa Maria, California
Service
Jack In The Box Drive-through
Pros
  • Open late
  • I like your food
Reason of review
Not as described/ advertised
Loss
$6
Preferred solution
Let the company propose a solution
Review #1584301 is a subjective opinion of poster.
0 comments

Jack In The Box - Wrong order and drive through

1.2
Details
Wrong order and drive through It would’ve been nice to speak to a manager Bullshit
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Author
Location
Phoenix, Arizona
Service
Jack In The Box Drive-through
Pros
  • Cheap
Reason of review
Order processing issue
Loss
$4
Preferred solution
Full refund
Review #1584192 is a subjective opinion of poster.
0 comments

Jack In The Box - Employee using sexual language in front of my daughter at the window

1.0
Details
The lady taking our order and delivering food was using sexual language in front of my 11 year old daughter toward and another employee
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Author
Location
Port Orchard, Washington
Service
Jack In The Box Drive-through
Cons
  • That my daughter had to see that
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Review #1576684 is a subjective opinion of poster.
1 comment
Jack In The Box - Bad costumer service food wrong
Employ did not want to take my second order I had also I was givin over cooked / burnt food
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Anonymous
#1711873

Were you at the drive-thru? Because the drive-thru is for single orders only. If you more than one order, you need to go inside and not hold up the drive-thru line.

Author
Location
Rosenberg-Richmond, Texas
Service
Jack In The Box Drive-through
Reason of review
Poor customer service
Loss
$16
Preferred solution
Let the company propose a solution
Review #1576101 is a subjective opinion of poster.
0 comments

Jack In The Box - Burnt food poor service ignorant workers rude burnt food

1.1
Details
Someone could call me back about this horrible service and burnt food I just got off work after working 16 hours and the guy told me he was just going to give me money back for the food and charged me for my milk after I stood there and showed him how hard and burnt the food was he just dismissed it like a ***
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Author
Location
Airport, Missouri
Service
Jack In The Box Drive-through
Cons
  • Hard burnt cold food
Reason of review
Mean and rude shift lead
Review #1571994 is a subjective opinion of poster.
1 comment
1.4
Details
I want to Jack in the Box and I ordered a 5 piece spicy chicken tender meal and when I bit into one it was raw but I was unable to take it back to the jack In The Box and get a new order because i live far away
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Anonymous
#1708504

As Mick Jagger of The Rolling Stones used to sing "YOU CAN'T ALWAYS GET WHAT YOU WANT! YOU CAN'T ALWAYS GET WHAT YOU WANT! YOU CAN'T ALWAYS GET WHAT YOU WANT!"

Author
Location
Fallbrook, California
Service
Jack In The Box Drive-through
Cons
  • That my food was raw
Reason of review
Bad quality
Loss
$20
Preferred solution
Full refund
Review #1569584 is a subjective opinion of poster.
0 comments

Jack In The Box - Terrible, never returning

1.0
Details
I ordered food through the drive -thru. The food was cold after I asked for it fresh , the manager on duty laughed when I said this is disgusting I’ll never return again.
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Author
Location
San Bernardino, California
Service
Jack In The Box Drive-through
Pros
  • Nasty place
Cons
  • Customer service or quality of food
Reason of review
Bad quality
Loss
$12
Preferred solution
Deliver product or service ordered
Review #1566973 is a subjective opinion of poster.
0 comments

Jack In The Box - Bad experience with service an food

1.0
Details
We went through the drivethruI#190 @ 11:48pm your employee Mailine was very rude she acted as if she hates her job and we was putting her out. The $4.99 Spicey Chicken we ordered looked and tasted like it was under the cook lamp for a very long time I have called the store repeatedly although it continually is a busy signal I looked up the Guest Relations number I pushed call for Guest Relations and I was hung up on immediately
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Author
Service
Jack In The Box Drive-through
Reason of review
Poor customer service
Loss
$1252
Preferred solution
Full refund
Review #1564505 is a subjective opinion of poster.