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1.8

I did online order sat 7/30 around 5:30am. When I got to store @ 721s mill ave Tempe az 85281 the drive thru was blocked with a wooden pallet.

The doors were locked with a note that said walk up window opened. Went to window & no one would answer I was knocking tried calling 8x and line was busy. Was beating on window & doors & no one would answer! I was billed & paid for food I never got!

I called later on my lunch around 1pm spoke to man who ssid he was sorry, no manager there till 4pm so I left my name & phone # 480-553-****& was told I would get call after 4. I let know I was working so please leave a message w/ name & direct phone # for callback NEVER got call back. Ever time I try calling it just rings till says to enter remote access code. I tried when I got off work at 8pm Saturday..

tried calling Sunday & the sent 2 emails to corporate requesting a call back from district manager or higher today & of course never was contacted.. tried calling store again & no answer. I sent another email requesting/ demanding a call back to resolve this. By tomorrow 8/2 I was & refund of my money for food not received& a large credit for my total inconvience & the stress you have cause me with this matter .

The persons/ manager of that store should be fired!

If this is how you Allow your stores to be tan, then its time to spread the word on social media about this matter! And contact the TV stations about the terrible service at the store & now up to corporate offices who seem to not want to ge bothered about the fact they stole money from me! Call me NOW!!! 480-553-****..

the fund have already been taken from my back acct! And its been 3 day of me reaching out to every phone # or email I can find & get no call I.

Return! Last chance

User's recommendation: DONT GO TO JACK INTHE BOX THEY STEAL YOUR MOBEY & YGRN DONT GIVE YOU UOUR FOOD IR CONTACT YOU BSCL SBOUT THE MATTER!!

Monetary Loss: $7.

Preferred solution: I expect a full refund , an apology & store credit for the stress & inconvience this has caused. The fact this caused medical issue as I could not take my medication that day due to NO FOOD! .

Jack in the Box Cons: Lazy.

Location: Tempe, Arizona

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