Jack In The Box Reviews and Complaints
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4 comments
Pulled in drive thru at 22:50 1st-the open sign was/IS lit 2nd-get to the menu board to order and told they’re closed Absolutely disgusted! They would not answer the phone. Not recognize my presence. This NEEDS to be addressed!!!
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Author
EightNightingale558
Location
South Rockwall, Texas
Service
Reason of review
Poor customer service
0 comments
Jack In The Box - Complaint over chargered
JIB #8397 7/18/19 at 6pm drive thru #181. I ordered a #10 combo reg size. Board menu price was $7.99. When I paid and received my receipt it stated the price was $8.39. I asked why was the amount different from the board. I was told they had nothing to do with the board and they only go by the register. I have the receipt & a photo of the board. I expect something done about this along with compensation for not only the extra 40 cents, but my wasted time in informing you of something which should never have been an issue in the 1st place. It is not only bad business but also illegal.
Author
AwesomeBadger208
Reason of review
Pricing issue
Loss
$40
Preferred solution
Let the company propose a solution
1 comment
It was tonight 10 mintutes ago 830pm that my family and pulled up through the drive through- we were decieding what we wanted to eat and the lady kept rushing us very rudly to order when when wernt sure . I asked to speak to a manager and the lady on the speaker said...
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Oh Suzanna, don't you cry for me, for I'm going to Louisiana with a banjo on my knee!
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Author
BriskCod972
Location
Oceanside-Escondido, California
Cons
- Rude and poor service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
0 comments
Jack In The Box - Complaints about employees and service
I ordered my food on mobile app then after 20minutes i went to the restaurant to pick up my order but the guy at the counter told me to wait for 10minutes because they are still preparing my food. The purpose of me ordering food online because i have no time to wait for my food to be ready because my schedule is so hectic that i just to pick up my food ahead of time. Therefore, i left the restaurant without my food that i ordered ahead of time. I want a full refund.
Author
SpottyBear
Service
Reason of review
Order processing issue
Loss
$4
Preferred solution
Full refund
0 comments
Jack In The Box - Complaints about employees and service
I ordered food on mobile app then after 20minutes i arrived at the restaurant to pick up my food but the staff told me to wait for 10minutes because they are still preparing my order. The purpose of me ordering my food on mobile app because i have no time to wait in line for my food to be ready since my schedule at work is so hectic. Therefore, i told the staff I don’t have time to wait for it to be ready since i ordered it 20minutes ago. So i left the restaurant without food. I need a refund for my order.
Author
SpottyBear
Service
Reason of review
Order processing issue
Preferred solution
Full refund
0 comments
Jack In The Box in Las Vegas, Nevada - Complain very upset
Very rude. I will talk through the phone. So disappointed.
Author
GarrulousPeacock462
Location
Las Vegas, Nevada
Reason of review
Poor customer service
Loss
$9
Preferred solution
Let the company propose a solution
1 comment
On July 15th at about 9:20 - 9:30 AM. Yesterday morning I went to Jack in the box to get food. The cashier asked me to move and park because of the timer and I said the reason I’m in the drive thru is because I don’t have time to park. The manager then came to the...
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That's beyond gross! You could get AIDS from that! I remember reading an interview with perennial presidential candidate Jesse Jackson. He said that when he was a young man th...
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Author
BothArmadillo398
Location
Palo Alto, California
Pros
- Location
Cons
- Unsafe food dangerous employees
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
0 comments
Jack In The Box in Phoenix, Arizona - Horrible food horrible service. Again.
The service was fine milkshakes great burger which I took a picture of the onion rings on it almybroje a tooth, bacon what back
Author
SedateDuck717
Location
Phoenix, Arizona
Pros
- Milkshake
Cons
- Burger
Reason of review
Bad quality
Loss
$6
0 comments
Jack In The Box in North Antelope Valley, California - Wrong order
Wrong orderI was at the drive-through ordering my breakfast I will order seven orders 2for4 Croissants instead I got my muffin On Saturday, July 13 at 9:54 AM
Author
ImminentChameleon
Location
North Antelope Valley, California
Service
Reason of review
Poor customer service
Loss
$31
Preferred solution
Let the company propose a solution
0 comments
Jack In The Box in North Antelope Valley, California - Wrong order
I ordered two for for croissant sausage egg and cheese and they gave me Muffins sausage egg and cheese I ordered seven orders
Author
ImminentChameleon
Location
North Antelope Valley, California
Service
Pros
- Service
Cons
- Food was wrong
Reason of review
Poor customer service
Loss
$31
Preferred solution
Let the company propose a solution
Tags
Companies Similar to Jack In The Box
0 comments
Jack In The Box in Las Vegas, Nevada - Jack isn't what it use to be
My receipt # 143810 JFBK02 CODE: 002 113 907 441 88 Don't know whether this franchise owner is hispanic, but if he/she is, I can understand why he/she would hire the same. I know the employees aren't college grads, but this is the United States! I am a legal American. But, ignorance, I do NOT tolerate. Yesterday's visit to this location and the way I was treated had finally made me realize JACK is *** Yes, I doubt anyone from corporate will contact me for specifics because I'm just one person and you company depends on the masses. But, I assure you, I will pass what happened around to others to let them know of my situation. It's really pathetic how an American company can allow such dumb, ignorant Mexicans to be employed and communicate with customers.
Author
OverdueArcticFox858
Location
Las Vegas, Nevada
Service
Pros
- Conv
- Convenient location
Cons
- Poor customer service
- Poorly trained employees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
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A DESPICABLE MAN HOLDS THE HIGHEST OFFICE IN THE LAND. THE RELIGIOUS RIGHT IN ALL OF THEIR HIGH AND MIGHTY RIGHTEOUSNESS VOTED IN MASSE FOR A DISGUSTING P.E.R.V.E.R.T. WHO BOA...