Jack in the Box
Reviews and Complaints

On 45 and West Airtex Houston, Texas. Iesha the Manager is very rude to me every time I go she won't allow me to take my mobility scooter inside the store.

Even though I told her, I could show her my handicap plaque she says because I have updated scooter it's it's not fit to come inside the store so I have to take the drive through I take the drive through and it's very hard to deal with people and then drive through. They get mad at me and tell me why I'm on a scooter are coming through the driver, when I place my order online, I went in the driveway and told them that the computer messed app my order. And I only wanted one and jumbo Jack especially made but the other ones regular, because it's too, for 5 they jumbo Jack. It automatically may the other ones the same way.

She told me she could not change it. Because corporate television were not to remake the hamburgers. So she told me she'll give me some vegetables on the side and tell me to pull up and wait in the front. I waited for about 5 minutes before somebody came.

No. It was so hot outside. I did not have a A/C because I'm on. I'm mobility scooter.

She also does the Jack in the box surveys on the receipts. I heard her doing it on the phone.

I tried to order a Southwest Salad with Grilled Chicken and had to repeat the order three times, and the lady still didn't understand what I was saying. Though I was speaking clearly, she didn't seem to either understand English or care for her job—not sure which one.

But she did say, after I asked her if she was okay and there was no response, that maybe if she was paying attention instead of either playing on her phone or with her makeup, then she could understand what I was saying. I don't think that was too rude, but I was simply trying to get her attention after I repeated my order three times, and then she said clearly she would not serve me.

When I went to the window to speak to the manager, they locked the window and started recording me with their phones, they being the ladies inside. I did not deserve to be treated this way and chalk this up to people refusing to speak or understand English in the United States.

I'm an elder on scooter going to walgreens.im passing it front of jack in the box when my friend is passing by we go to side of jib to get away from traffic when employee who spoke Spanish is snapping her fingers at is telling us we have to leave her properly and cannot be sitting there talking. She continues saying just because we're from here doesn't mean we can do whatever we want.she claps her hands together and continue to snap her fingers telling us to leave.i go inside asking to speak to management but lady ran inside first and another Spanish speaking worker refused to give me her name,other employees name, corporate number,boss number.i was refused any information. These employees are from Mexico and are so disrespectful to united states' citizens.

I ordered a jumbo jack with cheddar cheese. It's supposed to have two slices of tomatoes, large size, also lettuce, pickles, mayonnaise, and a bun.

I got a small bun, two slices of romaine tomatoes, hard lettuce, less than two small scoops of shredded cheese, and two slices of small pickles. The burger was so bad I took it back; the only difference was one small slice of the tomato. The manager talked so rudely to me. Then she said that all I got on my burger was less than a slice of cheese.

Then she wouldn't throw the burger away; she told me I had to throw it away. When they do have trash cans, she was so nasty and rude. Bad service at store #7301, Reno, NV.

I have not been treated. Never been treated so badly.