On November 10th at 4 AM I drove from 811 Texas on my lunch hour to go buy my breakfast, the lights were on inside but I drove up to the drive thru and nothing I proceeded to go up to the window, their was nobody I honked and honked and nothing, I waited a good 5 minutes and nobody came to the window. This is a 24 hour drive thru, I traveled 3.5 miles to get my lunch, waste of time.
So I get to work and I call 915-772-5533 and a lady answers, I ask if they are opened and her reply was yes ma'am we are open 24 hours in the drive thru, I told her I had just been there and there was nobody to attend the drive-thru. She told me that at exactly 4AM everything shuts down for 15 min.
What kind of customer Service is that? I was very upset because if you all advertise 24 hours, this is at 5519 W Alameda in El Paso Tx My name is Celia Ortiz 915-803-7171
Review about: Jack In The Box Drive-through.
Reason of review: Poor customer service.