On November 10th at 4 AM I drove from 811 Texas on my lunch hour to go buy my breakfast, the lights were on inside but I drove up to the drive thru and nothing I proceeded to go up to the window, their was nobody I honked and honked and nothing, I waited a good 5 minutes and nobody came to the window.This is a 24 hour drive thru, I traveled 3.5 miles to get my lunch, waste of time.
So I get to work and I call 915-772-5533 and a lady answers, I ask if they are opened and her reply was yes ma'am we are open 24 hours in the drive thru, I told her I had just been there and there was nobody to attend the drive-thru. She told me that at exactly 4AM everything shuts down for 15 min.
What kind of customer Service is that?I was very upset because if you all advertise 24 hours, this is at 5519 W Alameda in El Paso Tx My name is Celia Ortiz 915-803-7171
Review about: Jack In The Box Drive-through.
Reason of review: Poor customer service.